-
Brian McDonald, Rockford, MI
-
Chris thomas and his team took good care of me
Terry Horsley, Orleans, MICHIGAN -
General manager Shane and salesman Ian were
top notch and a pleasure to deal with. I recommend them to everyone.James Depree, Fennville, MICHIGAN -
Great service and communication!
Village Motor sports fixed my old ATV and is still running like new after months of use
Will be buying a new one from VMS when I need one.Terry Brinks, Hudsonville, MI -
Very pleased
Roger Hamstra, Hamilton, MI -
Very pleased
Roger Hamstra, Hamilton, MI -
Very pleased
Roger Hamstra, Hamilton, MI -
Very pleased
Roger Hamstra, Hamilton, MI -
Very pleased
Roger Hamstra, Hamilton, MI -
I started shopping for a Ranger after rebates were announced and found the model I wanted was in short supply. I had talked to Polaris owners and 2 of them told me that Village MS was the place to buy. I was able to find a few and Village had the best price by far. I was dealing with Ian at the Holland location and was able to make the deal over the phone. Ian made it very easy to finalize the purchase and was very helpful. He also knew the product well and went over everything that I needed to know to get started. The parts people put me in their system for future purchases at a nice discount. The complete transaction was handled professionally and a big Thank-you to all involved!
-Anonymous -
I worked with Ian Fowler when I purchased my 2017 arctic cat xf 8000 and it was an amazing experience! I had a million questions about the sled and he had an answer for all of them and helped me get set up with the right sled. Saved me money and a headache with all of his knowledge! I wouldn't go anywhere else. Very professional . Thanks Ian!
Russell Jastifer, Belding, MI -
My husband and I had a fantastic experience when purchasing our new ATV. Ian was very knowledgeable and was able to answer all of our questions. He was not a pushy salesman and I greatly appreciated that. He explained the options and let my husband and I decided what would work best for us. We also got some great accessories. It was easy to order what we needed. For being a small store, they still had a great selection. If there was something that we wanted but they did not have at the store, they were quick to get it on order so we could get our machine set up to work best for us. Thank you for the great experience.
Alexandra Kruid, Holland, MI -
First thing that needs to be said is this is not where I purchased my Spyder!Took my Spyder to Village Motorsports of Holland, MI for what I thought was same minor warranty work. Frunk was getting water in it, air compressor cycling too often in 1 sec burst, and a ticking noise like an ignition wire short, but the bike didn't have a miss.
Frunk seal was replaced, and still had a small leak due to an accessory plug where the battery tender wire ran through. that they tracked down and repaired. Air system had a hose with a small pinhole in it which was ordered and replaced, compressor was checked, and system was re-calibrated through the BUDS system.
A purge valve was making the clicking noise, it was ordered on and hoped to have it on for me to get the bike back for the weekend. The part was delivered to the wrong company to disappear into a black hole somewhere never to be found.
I received an update from he service manager telling me that the part would have to be reordered Monday, however if I needed the bike for a planned ride over the weekend, they would reassemble it for me and I could take it and bring it back Monday. I knew that this would create a large amount of extra work for them so I declined. (but how many dealers would have even offered?)
A new part was ordered again and overnight-ed to the shop, they received it yesterday afternoon. I told them I was having withdrawal symptoms and really NEEDED to pick the bike up last night. Jason the service manager and a couple of the mechanics worked until after their closing time, and then waited for me to arrive to pick it up after they got it completed.Total cost to me was $0.00Wife and I put on a little over 100 miles last night and all is great. Thanks Jason and the crew at Village Motorsports of Holland, MI!!!!Douglas Davis, Dorr, MICHIGAN -
Ryan was awesome to deal with. The entire process was painless. My son and I are enjoying our new Sea Doo Spark. Ryan even helped load it up and adjusted our trailer for the new machine. Highly recommend Village!!!!!
Martin Harris, LaPorte, INDIANA -
Ryan was great helping us with the purchase of a Polaris 110 Outlaw for our daughter. Couldn't be happier!
Joseph Wood, Lawton, MI -
Shane was awesome! Fast and Furious handling of our purchase! We just bought an Arctic Cat Wildcat 4 -1000. Machine was all set and ready to go on pickup date. We live a distance from dealership. Shane was able to handle all paperwork via calls and emails so that when we arrived everything was all set. We have had so much fun with no troubles or worries. Only draw back is the wife won't give up the wheel!!!!
We wouldn't buy from anyone else. Way to go Village Motorsports. BottaBoomBottaBing....give that man a raise!!!
Thank you so much Shane. As Arnold says, "we'll be back".
Marty Thompsonmartin thompson, white cloud, MICHIGAN -
My Salesman Paul Sake was very knowledgable and helpful. Made for a great buying experience.
Mike Fortenberry, Allendale, MICHIGAN -
I worked with Ian to purchase a 2017 Polaris Ranger 570. My wife and I had been researching what we wanted for quite a while, and decided to give Ian a call and quiz him about it. He was very knowledgable about the features regarding all of the Polaris Ranger's and also other brands as well. He took the time to talk through what I was looking for and prepare a good quote for me. The pricing and service was far better than any other dealership I spoke with, and made the decision to purchase from Ian a no-brainer. He saved us money, got us a great product, and the service was great. Delivery came right on time and the delivery driver was courteous and professional. Overall my wife and I are extremely satisfied with our purchase and would highly recommend working with Ian and the crew at Village Motorsports to anyone!
Scott Pekel, Fremont, MICHIGAN -
Paul sake did a awesome job for us , was very friendly and answered all our questions . Made us feel at ease with our purchase of a 2017 RZR 900 s . Would highly recommend Paul when buying at village motor sport . Thanks again Paul . Henry and Sue
Henry Espinoza, Custer, MI -
Worked with Paul for sale of a 2016 Can Am ATV. Best experience for customers who today are shopping for solutions. Paul heard exactly my desire and delivered exceptional service...organized, kind, quick. The machine was also assembled with accessories and delivered by an exceptional and very experienced individual that cared passionately about his work and customer service. I would chose this business over any of the bigger dealers every time.
-Anonymous -
Worked with Paul for sale of a 2016 Can Am ATV. Best experience for customers who today are shopping for solutions. Paul heard exactly my desire and delivered exceptional service...organized, kind, quick. The machine was also assembled with accessories and delivered by an exceptional and very experienced individual that cared passionately about his work and customer service. I would chose this business over any of the bigger dealers every time.
-Anonymous -
I bought a new Polaris ACE, I added a plow. Ryan and all the sales, parts and service people were very helpful. I would refer this dealership if your looking for a new ride.
robert wass, Hudsonville, MI -
We came in to get a flat repaired for my boys bike, and look at the new ones (for me). Before Josh (service department) made time in his schedule to fix the tire he introduced me to Ryan (sales). Ryan asked a couple of questions to gauge my skills and abilities, then appropriately pointed me in the right direction towards the TTR's. He understood the financial limitations I was working with having a family, and worked with me in every area to make it an affordable purchase. The discussion was totally not stressful and never once did I feel pressured to purchase. He even gave me the time needed to text my financial advisor (wife). Naturally once the decision was made, I was anxious to get on the bike and ride, but alas it needed the final go through before it could leave the shop. Josh and his crew understood our excitement and true to their word, had the bike ready to ride before the close of business that day. This is by far one one of the least stressful, no pressure sales, knowledgable dealerships (of any kind) I have been in for awhile. They even had the courtesy to throw in a ball cap for my youngest son so that we all had something to show off to Mom when we got home! I look forward to many years of business between us and specifically thank Ryan, Josh, and the entire Village Motorsports team for their help.
-Anonymous -
I have had both a 2009 Victory Kingpin, and a 2013 Victory Cross Country Tour serviced multiple times. My 2013 also required a warranty repair, and then more work after it was run over by a car! ( At my friends place! ) I have bought and sold bikes through this store, and find the team simply amazing! I am beyond happy with this crew. They are all awesome people. !
James Jackson, Manistee, MICHIGAN -
Ian---YOU ARE AWESOME! We bought a new 1000 xp blue razor on Sept 10. We did are homework and they gave us the best deal anywhere. Ian explained everything to us about the razor. He was very knowledgeable about this Razor. We love it and would give Village Motor sport a very high rating on everything. I will be telling all of our friends and family about your dealship Thanks again Ian.PS Thanks for the surprise in the glove box
Terry Burkhart, Valparaiso, INDIANA -
Great customer service. Paul went above and beyond to help me find the perfect gift for my husbands 50th birthday. I was a little nervous about purchasing UTV without my husband but Paul made the process so easy. My husband was thrilled and said I got a great deal.
Maria Snyder, Allendale, MICHIGAN -
I had a great buying experience at village motor sports, Everyone was very nice and helpful. Got to meet the service personal after my purchase and they showed me tips and tricks on riding and maintaining my ATV. Thank You!
-Anonymous -
My husband and I purchased a 2016 Polaris Ranger last week and Paul gave us excellent service. He was quick and efficient in getting us what we wanted in an easy manner. He was polite and pleasant and great to work with. We love our new ORV. Village Motorsports you rock! Thanks again.
Lori Ciokiewicz, Fennville, MICHIGAN -
Stopped in to take a look at a 2016 Spark a week ago and got all my questions answered . Ryan was very easy to work with and no high pressure sales which is unusual . Bought a 2016 Spark the following week with no hassles and at a reasonable price and also received a fair trade in of our 2004 GTI . I will continue to buy from Village Motor Sports Holland in the future.
Ralph McMahon, Fennville, MICHIGAN -
Bought a raptor 90 got the best deal from village even gave me a deal on accessories. Got it home and it wasn't running right i thought called village and they were going to send a service guy asap to look at it a hour after i got it home turns out it was the speed limiter. But thats great service to me i had a new atv and they were going to make sure i was going to be able to ride it.
Steve Feenstra, Hudsonville, MI -
PAUL - you are awesome!! My husband bought a quad from you on the first of April, we loved it so much we came back to get another one!! Thanks for asking about our daughters wedding, you obliviously love your job and the customers you have. Your patience in answering all my questions is something I appreciate very much and will not be forgotten. My family will be lifelong customers!!
Holly Miller, Grand Haven, MI -
I stopped in on the 1st of April wanting to purchase a quad. My salesman was Paul and he did an excellent job helping me find the perfect one. My daughter was getting married the next day so my time was limited and he was very accommodating. Paul was very knowledgeable and explained the operations and features of my quad in simple, easy to understand terms. I couldn't be happier with my purchase.
James Miller, Grand Haven, MI -
I bought a 2006 yahama royal star venture 1300 from Paul last year. The staff there are Awsome. I didn't realize how BIG of a bike it was till I got there. I fell on love at first sight. Matt from the service dept rode with me on another bike per my request. ( I was nervous about the size) so incase I needed him to ride it back. They didn't push me into buying it. They were just very helpful. I went 120 miles for what they had to offer and would do it again. Thanks guys. Coreena Judge
Coreena Judge, St Johns, MI -
Best group of guys to buy anything from! highly recommended to anyone looking to get into or continue there passion for powersports!
Ben Vegter, coopersville, MI -
Just bought my 2015 Can Am Maverick from Paul and Shane and I couldn't be happier. Paul was great from the start and never pressured me with anything. Truly how a dealership should be run when it comes to the customer. The whole process was Evert less and I left feeling like I got a very fair deal. Also Aaron in the service dept. was great and attentive. See you at my break-in service call. Highly recommended.
Thanks again for the great service.Todd Lamaire, Greater GR, MI -
Thanks for your help getting my Quads ready for our last trip of the year to the U.P. All your staff from sales,service and parts are ready to help in anyway. Thanks again guys! Keep up the good work. Paul & Cassie Price
Paul Price, Grand rapids, MI -
These guys were GREAT to work with. I bought an 08 HD screaming eagle road king on 20 JUL 15. The deal went like clock work. They didn't BS me around like other dealers have done me in the past. Paul and Shane made sure I knew that bike before I rode off. I WILL BE DEALING WITH THEM IN THE FUTURE. THANKS PAUL AND SHANE. Ernest (TOM) White
-Anonymous -
Well as the others have said, there is nothing but great things to say about Village. I have dealt with sales, service and parts. Each time it was done well, exactly what was said, and any issue I ever did have, Shane went above and beyond to fix it and made sure I felt I was treated fairly.
I have searched several area dealers from Kalamazoo to up North and ended up at Village. I have not been disappointed once, and would never purchase from any other dealer.
If you are in the market for a new toy, Village will give you a great price but the purchase is the easy part, it is what they do after the sale that makes Shane and his group so exceptional.-Anonymous -
I have dealt with many motorsports dealers over the past 20 years in west Michigan and none of them have given me the continual customer service that Village Motorsports has. Other places shine during the sale and immediately treat you like a stranger afterwards.After some to do with another Artic Cat dealer unable and unwilling to help me obtain a replacement frame for my quad I called Shane and within 24 hours had a frame on the way with no leg work on my end. I had called the other dealer 6 times in a week period always with a response "We are waiting on Artic Cat".Since my extremely good experience with purchasing a few vehicles from them I have witnessed over and above service from parts being hand delivered to my vehicles being picked up and dropped off for service to help accommodate my busy schedule. They simply have the best customer service I have seen from any company in a long time. I wouldn't purchase a toy from anyone else.
-Anonymous -
I've owned ATVs for over 30 years and have dealt with a number of dealerships. However, Village Motor Sports is a step above.Shane and his staff run a class act. I bought a new UTV last November from Shane and have been very happy with sales, parts, and service as well. I bought a first year model and as is quite common had a few warranty items. Shane has been more than willing to go to the manufacturer and have these items addressed under warranty. In fact one time when my pickup was in the shop for repair I was not able to bring my UTV in for scheduled maintenance. No problem-Shane sent somebody to pick it up. Now that's what I call service! I'd tell anybody to shop at Village Motor Sports with confidence and don't look back.
-Anonymous -
Just bought a 2003 harley from Paul and couldn't be happier. They saw a small oil leak and could of just said it is as is but instead ordered the part i needed and installed it for free. Would recommend Paul for anyone looking for a nice ride.
-Anonymous -
I will travel further and even pay more if it means better service!
Shane at Village Motor Sports in Holland, MI, was fantastic to work with! His customer service, his follow through, his attention to detail .... all of it was beyond my expectation! He went OUT OF his way to provide me with a great experience in the purchasing of a new ATV.
I have shops closer to me in GR, but from now on, my business goes to Shane and the crew at VMS Holland!Heidi Ford, Rockford, MI -
Today I picked up my new 2015 Can am Maverick Max from Village Motor Sports of Holland MI. I have always wanted a side by side and with the help of the staff there at the dealership my wish became reality. I started off by talking to Paul and Shane in sales and they answered all of my questions and some. Both guys were very prompt in getting back to me when i would email or leave a message and what I liked best they were not pushy to get the sale. At the holland village motorsports location they have a small test track to try out certain machines to see if you like the way they handle before you were to buy. Both Paul and Shane made this purchase effortless for myself with them working with the bank, insurance company, etc to make this a very easy and effortless expiernce for myself. They got me the lowest price on this machine period. I researched many other dealers both in and out of state and they beat all the other deals out there. I would highly recommend this location and either of these guys at this location to help you out in getting your own motorsport toy. I know I'll be back! Thanks alot to both Paul and Shane
-Anonymous -
Excellent Service on my Victory Motorcycle.Spring tune-up completed per agreed time, at an acceptable cost and runs great!Good Job.
Larry Aldrink, Macatawa, MI
I purchased a 2018 Can Am Maverick Max in August. I could not have been more pleased with Ian in Holland as well as Shane in Grand Rapids. These two guys are very knowledgeable and passionate about what they sell. Good customer service in the powersports industry is hard to come by; Village motorsports is exceptional in my opinion. I will be a customer for life!